With our experience within the claims sector of the short term insurance industry, we have seen many claims rejected or adjusted downward due to incorrect procedures, lack of documentation, etc.
Companies do not have staff dedicated to deal with the claims preparation and this takes up unnecessary time in the event of a claim being submitted. The staff also do not know the requirements of the insurance companies leading to unnecessary delays in settlements.
We ensure that all documents are in place prior to a claim being lodged and then take over the entire preparation process, taking the burden off of the staff, leaving them to focus on what is really important.
Our service is underpinned by our slogan Passion Innovation and Perseverance and through this we continually strive to provide our clients with outstanding service levels.
Our products are tailor made to cater for our clients’ needs, ensuring that we not only meet but exceed the needs and expectations of each and every client.